We hope this finds you well, and you’re enjoying the holiday season

We’re delighted that you upgraded your account to the full membership for fitbug.com.

You may have noticed that two subscription payments of $7 have been taken from your credit or debit card this month. Please note that you have not been overcharged.

Unfortunately, we experienced a problem collecting subscriptions for some of our members last month, and we are very sorry that this issue has affected you.

The payments debited from your account were for November and December. You were not charged twice for the month of December.

Naturally we apologize for any inconvenience this may cause, but if you would like any further information on this then please contact us viamemberservices@fitbug.com

In the meantime have a great day, and from all of us at Fitbug happy holidays.

Team Fitbug